At joya77, your personal data is something we hold in trust. What data we collect, why we collect it, where it's stored, and how we keep it secure â it's all laid out clearly on this page. Take a moment to read through it.
Here's a quick overview of the key points before you read the full details.
All your data is protected with 256-bit SSL encryption â the same technology used by banks and financial institutions. Your information cannot be read by anyone while in transit.
Joya77 never sells your name, mobile number, or transaction details to third parties. We have no relationship with advertisers or data brokers.
We only collect what is truly necessary to deliver our services. We do not request or collect any information beyond that.
Your personal data is stored on encrypted servers and undergoes regular security audits. Even after account closure, certain data is retained for a defined period to meet legal requirements.
You can view your own data, correct any inaccuracies, and in certain circumstances request that it be deleted.
Joya77 uses cookies to improve your experience. This page explains which types of cookies are used, why they're used, and how you can disable them.
This Privacy Policy explains in detail how personal data belonging to joya77 platform users is collected, used, stored, and protected. By accessing joya77.world or creating an account, you are considered to have read and agreed to this policy.
At Joya77, we believe privacy is a fundamental right. Whether you're in Dhaka or Chattogram, your data is safe with us. We only collect what's necessary to provide our services â everything else stays yours.
This policy is reviewed regularly. When changes are made, the updated date at the top of this page will reflect them. For major changes, you will be notified by SMS or email.
This policy is written in Bengali for easy understanding. If you need any clarification, please contact us at support@joya77.world.
Joya77 collects two types of data â information you provide directly, and information generated automatically as you use the site.
| Data Type | When it's collected | Why It's Needed |
|---|---|---|
| Mobile Number | At Registration | For OTP verification and communication purposes |
| Date of Birth | At Registration | To Verify Age (18+) |
| Full Name | During KYC verification | For identity verification and payment validation |
| National ID Card | On First Withdrawal | For KYC & Anti-Fraud Verification |
| Mobile Banking Number | Transaction Time | During deposit & withdrawal processing |
Joya77 never collects your bank account number, credit card details, or mobile banking PIN or password. Payment processing is handled directly through bKash/Nagad/Rocket's own systems â joya77 cannot view or store this information.
Joya77 uses the data it collects solely to improve its services and maintain a secure environment. Each purpose is clearly outlined below.
Your mobile number and registration details are used to create your account, verify logins, reset your password, and maintain your membership records.
Transaction data is required to confirm deposits and withdrawals, maintain transaction records, and prevent fraudulent activity.
Identity information is verified to prevent multiple accounts, underage use, and money laundering.
Our support team may access your account history to resolve complaints or queries â strictly for the purpose of troubleshooting.
Relevant offers and recommendations are provided based on your game preferences, betting activity, and usage history. This analysis is conducted entirely in-house.
We analyze which features are used most and where issues arise to improve the site's speed and overall performance.
Joya77 never sells users' personal data to third parties. In certain specific situations, limited data may be shared â with a clear purpose stated in each case.
All service providers that joya77 works with are bound by strict confidentiality agreements. They may only use data for the specified purpose and are not permitted to use or share it elsewhere.
Joya77 follows the highest industry standards to protect your data â not just on the technical side, but organizationally as well.
Please keep in mind, however, that no one can guarantee 100% security on the internet. Keep your password strong, never share it with anyone, and report anything suspicious to us right away.
Cookies are small text files stored in your browser. Joya77 uses cookies to keep the site functioning properly and to enhance your experience.
Optional cookies can be disabled from your browser settings. However, disabling essential cookies may affect login and other core site functions.
Joya77 does not retain your data indefinitely. Each type of data has its own retention policy.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of the active account + 5 years | For legal and dispute resolution purposes |
| Transaction Records | 7 years | To comply with financial regulations |
| KYC Documents | 5 years after account closure | As Required by Regulatory Authorities |
| Betting History | 3 years | For Complaint Resolution and Analysis |
| Support Conversations | 2 years | To Improve Our Service Quality |
| Cookies & Session Data | 30 Days to 1 Year | By cookie type |
Once the retention period expires, your data is securely deleted and cannot be recovered.
As a joya77 user, you have important rights over your own data. To exercise any of these rights, contact us at support@joya77.world.
You may submit a request to view any data Joya77 holds about you. We will respond within 7 business days.
If any of your information is incorrect, you can have it updated. Submit a request through Account Settings or contact our support team.
You may request deletion of your data under certain circumstances. However, some data may need to be retained due to legal obligations.
You can request that processing of your data be restricted for specific reasons, particularly while an investigation is ongoing.
You may request a copy of your account data in a standard format (CSV or JSON).
You may object to your data being used for marketing or profiling purposes. The option to turn off notifications is available in your account settings.
Joya77 strictly does not serve anyone under the age of 18 and does not knowingly collect data from minors. Date of birth verification is mandatory during registration.
If we become aware that any data from a minor has been collected inadvertently, it will be deleted immediately and the associated account will be closed. If you believe someone you know is violating this policy, please notify us at support@joya77.world.
Opening or operating an account on behalf of anyone under 18 is strictly prohibited and constitutes a direct violation of joya77's terms and conditions.
Joya77 may update this privacy policy when necessary. How you are notified will depend on the nature of the changes.
Check the last updated date at the top of this page regularly. If you have any questions about a change, write to us at support@joya77.world.
For any questions about our privacy policy, requests to access or delete your data, or any concerns, please don't hesitate to get in touch.
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